1. Overview

These Terms of Service ("Terms") apply to all purchases made through Slippix ("we", "us", or "our"). By placing an order, you agree to these Terms.

2. Products

We sell physical products (slippers). We aim to ensure product descriptions, images, and pricing are accurate, but errors may occur. We reserve the right to correct errors and cancel orders if necessary.

3. Pricing and Payment

All prices are displayed in USD. Payments are processed securely via third-party providers such as Stripe. We reserve the right to change prices at any time.

4. Order Acceptance

An order is only confirmed once payment has been successfully processed. We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing or stock errors, or abuse of the Service. If your order is canceled after payment, you will receive a full refund.

5. Shipping and Delivery

We aim to process and ship orders within a reasonable timeframe. Delivery times are estimates and may vary due to external factors. We are not responsible for delays caused by carriers or customs.

6. Return Policy

We offer a 30-day return window from the date of delivery. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

• Contact us within 30 days of receiving your order to initiate a return
• You are responsible for return shipping costs unless the item is defective or incorrect
• Refunds will be processed within 5–10 business days after we receive the returned item
• Items that are used, damaged by the customer, or returned outside the window may not qualify for a refund

To start a return, please reach out to our support team with your order details.

7. Disclaimer of Warranties

To the extent permitted by law, products are provided without additional warranties beyond those required by law. Nothing in these Terms affects your statutory rights as a consumer.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, and our total liability is limited to the amount paid for the product.

9. Intellectual Property

All website content (images, branding, text) is owned by Slippix and may not be used without permission.

10. Privacy

Your personal data is handled in accordance with our Privacy Policy below.

11. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the applicable courts of the United States.

12. Contact

support@slippix.com

1. Data We Collect

• Name and contact details
• Shipping and billing address
• Payment data (processed via Stripe)
• Order history
• IP address and usage data

2. How We Use Data

• Process and deliver orders
• Handle payments
• Provide customer support
• Prevent fraud

3. Legal Basis

• Contract performance (orders)
• Legal obligations (tax, accounting)
• Legitimate interests (fraud prevention)

4. Data Sharing

We share data with payment providers (Stripe), shipping carriers, and hosting providers. We do not sell your data.

5. Retention

We retain data as required for legal and business purposes.

6. Your Rights

You have the right to access, correct, delete, or restrict your data.

7. Contact

support@slippix.com

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